When you purchase a Sleepytroll from our website you will automatically have a 30-day return option for your Sleepytroll (and accessories from the same order). This way you will have time to test if our Sleepytroll works wonders for your little one.
We will deduct a return fee of 20 EUR/USD/GBP from your refund to cover (a portion) of the return shipping cost.
When returning, the products and packaging must be returned in a state not beyond what is necessary to check/test the type and properties of the product. We ask that items are returned clean, with its original packaging and accessories.
If you decide to return the Sleepytroll you will have to contact our support team (by submitting a request here) within 30 days of the delivery date. Please let us know your order number and the reason for returning and we will send you a return label.
We recommend taking photos of the products before shipping in case the product is damaged during shipping.